A Novel Methodology for Developing Troubleshooting Chatbots Applied to ATM Technical Maintenance Support
Azevedo, Nádila, Gustavo Aquino, Leonardo Nascimento, Leonardo Camelo, Thiago Figueira, Joel Oliveira, Ingrid Figueiredo, André Printes, Israel Torné, and Carlos Figueiredo. 2023. “A Novel Methodology for Developing Troubleshooting Chatbots Applied to ATM Technical Maintenance Support.” Applied Sciences 13 (11): 6777.
BibTeX
@article{azevedo2023novel,
title = {A Novel Methodology for Developing Troubleshooting Chatbots Applied to {{ATM}} Technical Maintenance Support},
author = {Azevedo, N{\'a}dila and Aquino, Gustavo and Nascimento, Leonardo and Camelo, Leonardo and Figueira, Thiago and Oliveira, Joel and Figueiredo, Ingrid and Printes, Andr{\'e} and Torn{\'e}, Israel and Figueiredo, Carlos},
year = 2023,
journal = {Applied Sciences},
volume = {13},
number = {11},
pages = {6777},
publisher = {MDPI}
}